Mercure Serpong Alam Sutera Hotel

Mercure Serpong Alam Sutera Hotel

$$$$|View on mapSerpong, Indonesia|
8.0
Great59 reviews
75 photos
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Mercure Serpong Alam Sutera Hotel
$$$$
Overview

Offering a rooftop pool, the 4-star Mercure Serpong Alam Sutera hotel is nestled in the business district of Serpong, approximately a 10-minute walk from Living World. Contemporary rooms, Wi-Fi throughout the property and a parking area on site are provided for guests on-site.

Location

This comfortable hotel is situated in the heart of Serpong, near a train station. BSD City Landmark Monument is approximately 4 km from the hotel and Soekarno Hatta airport is 25 km away. Scientia Square Urban Park can also be found around 10 minutes by car from the property.

Rooms

Mercure Serpong Alam Sutera hotel has 190 rooms appointed with a flat-screen TV with satellite channels, as well as self-catering options such as a minibar fridge, tea and coffee making equipment. A separate toilet and a shower, along with a hair dryer and slippers, are featured. Guests can take advantage of views of the city.

Eat & Drink

The Mercure Serpong Alam Sutera serves breakfast in the restaurant from 6:00 AM to 11:00 AM on weekends. The pizza Mint Pepper restaurant offers a wide assortment of local dishes. The poolside bar is a great spot to meet up with friends for a refreshing drink.

 

Leisure & Business

At this Serpong hotel a shared lounge and a community pool are available for an extra charge. The family-friendly Mercure Serpong Alam Sutera provides guests with cycling and golf, along with cars for rent. Also, a wellness area will be a perfect addition to your stay. Finally, this Serpong property houses a meeting room and a business centre featuring a photocopy machine and a work desk.

Good to know
Check-in/Check-out
from 14:00-23:59
until 12 pm
Amenities
Private parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
A full breakfast is served at the price of Rp 189,000 per person per day. 
Pets
Pets are not allowed.
Building
Number of floors:6
Number of rooms:190
Price and Room Availability Calendar
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Rooms and availability

Superior Twin Room
  • Max:
    3 persons
  • Bed options:
    2 Single beds2 Single beds or 1 Double bed1 Queen-size bed
  • City view
  • Shower
  • Non-smoking
Privilege Double Room
  • Max:
    3 persons
  • Bed options:
    2 Single beds or 1 Double bed2 Single beds1 Double bed
  • City view
  • Shower
  • Non-smoking

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Rooftop pool

Sports & Fitness

  • Fitness centre
  • Cycling

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Massage

Room view

  • Garden view
  • City view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Essential information about Mercure Serpong Alam Sutera Hotel

💵 Lowest room price 93 NZ$
📏 Distance to centre 8.8 km
🗺️ Location rating 9.0
✈️ Distance to airport 24.2 km
🧳 Nearest airport Soekarno Hatta, CGK

Location

Address
The address has been copied.
Jl Alam Sutera Boulevard Kav23, Serpong, Indonesia, 15325
View map
Jl Alam Sutera Boulevard Kav23, Serpong, Indonesia, 15325
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Shopping Area
Living World
510 m
Shopping Area
The Flavor Bliss
510 m
Restaurant
Bandar Djakarta Alam Sutera
300 m
Restaurant
Eastern Kopi TM
290 m
Restaurant
Thai Street
580 m
Restaurant
Bebek Tepi Sawah
380 m
Restaurant
Kepiting Cak Gundul
390 m
Restaurant
Holy Cow
210 m
Restaurant
Fish & Co
360 m
Restaurant
Onokabe
450 m
Restaurant
Homebrew
520 m
Restaurant
Ikan Bakar Cianjur
570 m

Reviews of Mercure Serpong Alam Sutera Hotel

8.0 /10
Great59 reviews
Location9.0
Facilities8.2
Share your experience with us.Write a Review
  • Nice
    6.2

    We enjoyed staying in this hotel! Whole place was clean with delightful views; favourable location in the center of Alam Sutera business district. - the room was functional, new-fashioned and had super fast internet, a lounge and it's own balcony. - We had both a good bed and a spacious bathroom. - the breakfast was rich, the check-in was very quick.

    JamesUnited States, 
  • Perfect
    9.6

    The equipment of the rooms and the hotel was very good. . The staff was very friendly and helpful at all times. . Dinner at the hotel is OK! Within walking distance there is a bazaar right in front of the hotel with many restaurants that are highly recommended. . I will definitely come back when I get to Jakarta.

    Breakfast could be a little more European.

    MickeyUnited Kingdom, 
  • Guest rating
    5.6

    the hotel offers a rich and tasty breakfast with european food and varied selections, as for instance.

    Views are nothing special.

    ChuckUnited States, 
  • Very good
    7.2

    Convenient location, close to a traditional local market you can walk to 🛍️. It's also near a hardware store, which is handy. the hotel has a lovely charm, making it a great place to stay.

    AaronUnited States, 
  • Very good
    7.0

    Reasonably spacious room with very comfy bed, fast wifi and a lounge area. Good choice of food at the rich and savoury breakfast. Great and easy location with great restaurant nearby.

    GabrielUnited States, 
  • Perfect
    9.0

    The rooms were nicely furnished and modern, complete with a fridge and fast, reliable Wi-Fi. the hotel's strategic location made it easy to reach from the airport. the vegetarian cuisine served at the outdoor restaurant was delightful.

    DanielUnited States, 
  • Perfect
    9.0

    The friendly staff make the stay enjoyable

    I had a fantastic stay at Mercure! The staff were incredibly polite, courteous, and friendly throughout my entire visit. They truly made me feel welcomed and valued as a guest. The dining facilities were also top-notch, especially the BBQ night. Despite a couple of minor drawbacks, overall I highly recommend this hotel.

    JessicaUnited Kingdom, 
  • Great
    8.0

    I had a pleasant stay with a cozy bed, speedy wifi, and a nice lounge area, plus the city views were amazing!

    L.United States, 
  • Perfect
    9.6

    This hotel is conveniently located next to a shopping mall in the center of Alam Sutera business district. It offers great value for the money and provides attention to detail. The rooms are spacious, clean, and well-maintained with some lovely finishing touches such as a fridge and a minibar. The staff is friendly and helpful, always ensuring that guests have a pleasant stay.

    Food quality needs improvement.

    KyleUnited Kingdom, 
  • Great
    8.2

    The room we stayed in was super clean and really quiet. 🎂 They even surprised us with a birthday cake! Also, there was a good table that I could use to get some work done when needed. the service we received was top-notch!

    JohnUnited States, 
  • Perfect
    9.4

    The room is worth the price. Friendly and welcoming staff. Nice and varied breakfast. High-quality laundry service. Convenient location with shopping and dining options nearby. Modern building with clean rooms. Excellent English-speaking staff. Great pool.

    Can't fault the property in any way.

    PatrickUnited Kingdom, 
  • Perfect
    10.0

    We recently stayed at this luxury hotel and had a fantastic experience. The location of this place is really convenient, as it is situated next to a shopping mall and in the center of the business district. The service provided by the staff was excellent. They were always available and willing to assist us with any of our needs. The room service was efficient and the staff made sure that our room was clean and comfortable. The hotel also offers various amenities such as a spa & wellness center, swimming pool, and a rooftop pool with sun loungers. We were also impressed by the dining options available, with a variety of delicious food and drinks to choose from. we would highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

    ThomasUnited Kingdom, 
  • Perfect
    9.2

    This hotel is strategically located next to the Living World shopping mall, making it extremely convenient for shopping and dining options. The rooms are well-maintained and come with comfy mattresses. I was pleasantly surprised to find a fridge available in the room, which is always a plus. The hotel also provides a wide range of international TV channels, ensuring that there is always something to watch. The breakfast offered was delicious and satisfying, providing a great start to the day.

    Everything was satisfactory.

    BillyUnited Kingdom, 
  • Great
    8.0

    This hotel is conveniently located at the heart of Alam Sutera area, surrounded by local cafes and malls. The staff is attentive and the check-in process is speedy. The rooms are nicely decorated, spacious, and offer some lovely finishing touches like the minibar. The bedding is excellent and the bathroom has a generous shower recess. The hotel also offers basic amenities like a swimming pool and a gym, and the wifi speed is good.

    All was great, no complaints.

    DannyUnited Kingdom, 
  • Perfect
    9.8

    I loved the convenient location of the hotel between two malls, providing ample options for dining and shopping. Additionally, the hotel facilities, including the pool and fitness area, were sufficient for my needs. The cleanliness of the rooms and the hotel amenities, such as the bathroom and AC, were also satisfying. Finally, the breakfast provided in this hotel was excellent and the staff was incredibly helpful, especially Regina, who went out of her way to make sure I had a hot chocolate every morning.

    HenryUnited Kingdom, 

FAQ about Mercure Serpong Alam Sutera

How far is the comfortable Mercure Serpong Alam Sutera from the city centre?
The comfortable Mercure Serpong Alam Sutera is located in a business district.
Which landmarks should we visit during our stay at Mercure Serpong Alam Sutera?
During their stay at Mercure Serpong Alam Sutera guests can visit Scientia Square Park (4.2 km), Living World (0.8 km) as well as BSD City Landmark Monument (4 km) among others.
Does the hotel provide an airport shuttle?
Airport shuttle is one of the services offered by the hotel. Please inform the hotel staff about your estimated arrival time.
Does this comfortable hotel have a car parking on site?
Yes, this comfortable hotel offers a parking area on site.
What are the dining options in Mercure Serpong Alam Sutera hotel?
The guests of Mercure Serpong Alam Sutera hotel can enjoy their dinner in Mint And Pepper restaurant which serves African meals.
Can I have lunch or dinner next to the comfortable Mercure Serpong Alam Sutera hotel?
Guests of the comfortable Mercure Serpong Alam Sutera hotel can dine in the nearby café Bengawan Solo Coffee (merely a 5-minute walk away), offering a low price point.
Can I have breakfast at the Mercure Serpong Alam Sutera?
Yes, guests can enjoy breakfast, served daily in the restaurant of the Mercure Serpong Alam Sutera.
What time is check-in and check-out at the hotel?
Guests of the hotel can check in from 14:00 to 23:59 and check out from 12:00 to 12:00. Late check-out is also available upon request.
What payment methods are available in Mercure Serpong Alam Sutera hotel?
At Mercure Serpong Alam Sutera hotel, guests can pay using Mastercard, Visa, and American Express as well as other payment methods.
What are the room types offered by the comfortable Mercure Serpong Alam Sutera hotel?
Superior Double Room, Superior Twin Room, and Superior Queen Room are among the room types available at the comfortable Mercure Serpong Alam Sutera hotel.
Which amenities are included in the rooms at the hotel?
All rooms of the hotel feature a minibar fridge, tea and coffee making equipment as well as a private safe, some of them boast private bathrooms along with a shower and slippers.
Is Mercure Serpong Alam Sutera hotel accessible to people with disabilities?
Yes, wheelchair access and rooms with accessible facilities are provided at Mercure Serpong Alam Sutera hotel for guests with special needs.
Which facilities are available in the Mercure Serpong Alam Sutera?
Top locations of the Mercure Serpong Alam Sutera include baggage storage and a restaurant, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
Is there a swimming pool in the comfortable Mercure Serpong Alam Sutera?
Yes, the comfortable Mercure Serpong Alam Sutera features a rooftop pool.

Best-Rated Mercure Hotels around Serpong

With Mercure, guests can expect a warm welcome and a stress-free stay. Each hotel in the brand prides itself on unique design, highlighting local culture and cuisine. Mercure also values sustainability and encourages guests to participate in eco-friendly practices during their visit. With an emphasis on comfort and convenience, Mercure offers a truly authentic and memorable experience for all guests.

Check rooms and rates
Check-in
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Rooms and Guests2 Guests, 1 Room